Securus Credit Request Form - Web if this is the case, visitors can contact securus to request a credit by completing their credit request form and submitting it to securus using one of the submission options available at the bottom of the form. (this link will take you to the securus website.) not getting calls? If you believe there was a system problem that did not allow you to participate in a scheduled video visit, please fill out and submit a credit request form. I understand i will be responsible for the charges. Securus’s terms and conditions will dictate whether a visitor is eligible for a credit or refund, not the facility. Attention inmate family and friends, cdoc has been working diligently with securus to address connectivity issues with calls not going through or not ringing to the recipient's phone. “$20 for gas and parking per visit. If securus determines that the session(s) under investigation was terminated voluntarily; We will review and reply to your request within 72 hours. Web this form provides the authorization for securus to research and investigate the securus video connect session(s) listed above.
If you believe there was a system problem that did not allow you to participate in a scheduled video visit, please fill out and submit a credit request form. Attention inmate family and friends, cdoc has been working diligently with securus to address connectivity issues with calls not going through or not ringing to the recipient's phone. If securus determines that the session(s) under investigation was terminated voluntarily; I understand i will be responsible for the charges. Securus’s terms and conditions will dictate whether a visitor is eligible for a credit or refund, not the facility. Web this form provides the authorization for securus to research and investigate the securus video connect session(s) listed above. We will review and reply to your request within 72 hours. (this link will take you to the securus website.) not getting calls? “$20 for gas and parking per visit. Web if this is the case, visitors can contact securus to request a credit by completing their credit request form and submitting it to securus using one of the submission options available at the bottom of the form.