Citibank Forgot Security Word - You’ll receive a one time password by text message. Web access the service centre via your my citi dashboard. Use phrases that combine spaces and words (i.e., an apple a day). Type this into the box and click continue. A box appears to confirm your code is changed. Web having trouble with your account? • the challenge/response screen appears. Select an account type and use the primary account holder's information to verify your identity. 1 space only between each word/character. Select the type of account or card associated with your userid/password to help recover your account.
Web access the service centre via your my citi dashboard. Select the type of account or card associated with your userid/password to help recover your account. Web each time i have called specifically to reset/update/change the 'security word', the automated sys redirects me to either password reset options or site login instructions. Select an account type and use the primary account holder's information to verify your identity. Web the security word enables you to securely access your account after you have forgotten your password. Make your user id and password two distinct entries. Type this into the box and click continue. A box appears to confirm your code is changed. • the challenge/response screen appears. Forgot your user id or password ? Enter your new security code twice and click next. Use phrases that combine spaces and words (i.e., an apple a day). 1 space only between each word/character. You must input a dynamic password response generated by using your safewordtm card’s numeric keys and your pin. Web having trouble with your account? You’ll receive a one time password by text message. Use at least 2 numbers and 1 letter for your password. Make your user id and password different from the security word you provided when you applied for the card. Is there a specific successful way to get the security word changed ? Connect to citidirect online banking.